Increased presence and rapid response
The Berlin S-Bahn (metro) developed a new security concept on behalf of the Berlin and Brandenburg Federal states. S-Bahn (metro) security guard stations, which were completed in the year under review at five interchange stations, offer round-the-clock availability for any queries regarding service and safety. In this instance, security staff are deployed in tandem with guard dogs. They are present in stations, available to contact for service and security matters, actively working to prevent incidents and intervening when they occur on the platform and on S-Bahn (metro) services.