Digitalization and innovation

• MaaS (Mobility as a Service) is a growing development in the Netherlands and combines all types of transport on a single app to meet the needs of customers wanting to travel. DB Arriva Netherlands is working closely with regional governments and launched a pilot in the province of Limburg in the summer of 2020 providing cross-­border mobility to Germany and Belgium and announced a second pilot in the provinces of Groningen and Drenthe. Through an app, customers can plan, book and pay for a trip at the same time.
• DB Arriva has been involved in trials of ATO (Automatic Train Operations) technology. In February 2020, 250 ­passengers tested a DB Arriva train with ATO level 2 automation. This was the first test with passengers in the Nether­lands. The expectation is that ATO can improve punctuality, reduce fuel consumption and improve the comfort of travelers.