Dialog with the DB Passenger Advisory Board
The DB Passenger Advisory Board provides important impetus for improvements to products and services in workshops, surveys and discussions. Twice a year, the Committee, which consists of 30 private customers, comes together with DB Management Board members and DB managers for ordinary meetings. In addition, it advises on and supports numerous projects relevant to customers. In 2023, there were once again digital and in-person meetings – the DB Passenger Advisory Board was involved in various DB Long-Distance, DB Regional, DB Sales and DB Netze Stations projects, bringing customers’ direct perspective into the discussions.