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Employee satisfaction
Employee satisfaction and corporate culture
Employee satisfaction | 2022 | 2021 | 2020 |
Employee satisfaction 1) (SI) | 3.9 | – | 3.9 |
Compass index 2) (%) | – | 49 | – |
1) The employee satisfaction survey is conducted every two years on a scale of 1 to 5 (with 5 being the best possible value).
2) In the interim years of the employee survey, the compass index is determined for the Integrated Rail System in Germany, on a scale of 0% to 100%, as part of the culture barometer sample survey.
Employee satisfaction is determined every two years as part of the employee survey. In September 2022, the theme for the employee survey was “Get involved – be a part of it.” The aim of the employee survey is to provide concrete indications of improvement at all levels.
A total of 199,601 employees took part in the 2022 employee survey (2022: 59.2%, 2020: 58.5%). This means that participation increased slightly. It rose significantly in the Integrated Rail System (2022: 58.0%, 2020: 55.8%). The employee survey was conducted and evaluated for the first time by independent service provider SEMYOU.
In 2022, employee satisfaction remained stable after the very strong increase in 2020. The survey results show: the Strong Rail strategy remains an important anchor for the DB team. However, it could become even more well-known and noticeable: 63% of employees know the strategy, and 59% are convinced by it.
The current global, geopolitical and intra-company challenges are evident, which are reflected in reduced approval figures for customer focus, perceived quality and lower optimism about the future. However, the values remain above pre-Covid-19 levels.
Outlook - Strong Rail top targets
Anticipated development | 2022 | 2023 |
Employee satisfaction (SI) | 3.9 | ‒ |
In 2023, the results of the employee survey will be analyzed and processed as part of the follow-up process. In autumn 2023, the culture barometer will be used as a random sample survey. The target value of the compass index 2023 is 52%.
