We want to offer high levels of punctuality, quality and reliability. So that we can make improvements right away, we have introduced comprehensive immediate actions and expect to achieve a trend reversal.
Our Agenda for a better railway:
The trend toward more railway use continues unabated. One thing is for certain: the railway will be the mode of transport of the 21st century – reliable, safe, comfortable, environmentally friendly and digital. Through our Agenda for a Better Railway, we want to ensure the future viability of DB Group and especially of the integrated rail system. Our target is becoming better and better for our customers. The first step is our five-point plan, which should already yield concrete improvements in 2019.
Deutsche Bahn AG Management Board (from left to right): Martin Seiler, Berthold Huber, Prof. Dr. Sabina Jeschke, Dr. Richard Lutz (Chairman), Alexander Doll, Ronald Pofalla
Expand, Improve, Digitalize
Our five-point plan for 2019:
We are progressively improving our punctuality.
We are investing more
To ensure our long-term, sustainable growth, we are improving the capacity and availability of key resources, such as infrastructure, vehicles and staff.
We offer more reliable information and improved comfort.
We want our customers to have a comfortable journey. For example, new digital services create more time for on-board train services and keep customers better informed.
We are expanding
We are consistently broadening our rail offers while developing new, innovative offers to complement rail transport.
We are restructuring DB Cargo and becoming even greener.
We are working on our target to shift more passenger and freight transport onto the environmentally friendly rail. A crucial pre-requisite for this is also to improve the performance capability of DB Cargo.
The rail system has a huge amount of potential, but we are reaching the limits because our growth is leading to bottlenecks. We need more capacity to cope with the traffic of today and tomorrow. That is why we are determined to expansion – in the network, with new trains and more employees. This forms the basis for our sustainable success and further growth.
Increasing network capacity
The utilization of our rail network capacity has strongly increased since the 1994 rail reform, with the intensity of use per track kilometer increasing by a massive 50 %. Having a high-performance infrastructure is the key to a stronger shift of traffic from the road to the rail. We must increase the capacity of our rail tracks accordingly. An essential part of this is to improve the management of our construction sites. In the so-called plan corridors we want to keep to a minimum the effects on the overall system that spread from sensitive sections.
construction sites per day are putting pressure on our network at peak times. Consolidated construction sites and professional management, including through our construction management center, help to reduce restrictions caused by construction sites. A special team coordinates all construction activities within DB Group and minimizes daily disruption caused by these activities.
ICE 4 trains will become part of our ICE fleet by 2025. The fleet is currently being expanded.
Hiring additional employees
With more employees, we make our products better and more reliable. In 2019 we will increase the number of employees in the integrated rail system in Germany by about 8,000. Our primary focus is on recruiting train drivers, dispatchers, employees from the construction industry, maintenance technicians and IT experts. At the same time we will also increase our capacity in training and development by one-third.
Our clear target is to increase punctuality, quality and reliability. Our efforts are primarily focused on improving the journey experience for our customers, progressively increasing punctuality, and providing more reliable information to our customers throughout the travel chain. We want to bring more traffic to the environmentally friendly rail network, particularly in freight transport.
Making trains more punctual
Whether it’s regional and long-distance transport or freight trains, the continuous growth of traffic on the German rail network needs ever more effective control and coordination. Our PlanStart teams are a good example of this. They ensure that trains depart on schedule. There are additional strains on punctuality due to the continually increasing levels of construction activity. By optimizing capacity during construction, including through consolidation, faster construction procedures and additional construction infrastructure, we can markedly reduce the burden.
percentage points: the level of improvement we achieved in the percentage of on-schedule departures at the ten biggest long-distance hub stations with our PlanStart program. The PlanStart activities were expanded all over Germany, and alongside on-schedule departures, they also focus on hub exits and adherence to stopping times at selected stations. In addition, plan corridors were set up to optimize our traffic on highly frequented lines.
Shaping climate change
Wir We are drivers of the environmental transport transition in Germany. We fulfill this responsibility not only by implementing green measures throughout the entire added value chain of DB Group, but also by offering our customers green products and services. Today, DB Group is already the largest user of green electricity in Germany. By 2050, we want to become a climate-neutral group. In doing so, we make a major contribution to managing climate change in Germany.
Digitalization and new technologies are also changing our core business. We use digitalization technologies and methods to offer attractive new products and to strengthen those we already have. Whether on board the train, at the station or on the rail, going digital enables us to enhance or simplify our services. In doing so we increase our capacity, as well as becoming more environmentally friendly.
Digitalizing the network
Not least thanks to new technologies, we are already creating a more robust rail infrastructure in the short term to minimize negative impacts on our customers. The consistent optimization of command and control technology is playing a particularly important role here. Our program Digital Rail for Germany represents a technological quantum leap for the entire railway industry.
percent higher capacity in the rail network achieved through a standardized, digital system. Our aim here is to achieve improved performance, better quality, greater efficiency and more growth on the rail network. Digital rail is also providing a boost for Germany as an industrial location.
Testing innovative solutions
DB Schenker and Einride have launched the first commercially used, fully electric, autonomous truck on DB Schenker property in Jönköping, Sweden – the T-Pod. The T-Pod drives to and from a warehouse entirely autonomously. In 2019, the T-Pod is also set to receive approval for driving on roads in Sweden, and will then drive autonomously on public roads for the first time.
Whether on board a train or at the station, we work hard to make our customers more comfortable, and we make their journeys easier through digitalization. For example, we now offer new functions in our travel apps DB Navigator and DB Route Agent. For long-distance journeys, comfort check-in is available for all ICE passengers with a mobile or online ticket. We are extending WiFi services on IC trains, local public trans-port, and at our stations, too.