Digitalization and innovation
- IdeasTrain: In the summer of 2021, the IdeasTrainCity and two additional modules with solutions for optimized bicycle carriage and a hygienic WC cabin were presented to selected industry representatives for the first time. The mock-ups were successfully presented to a broad group of trade professionals at the Innotrans trade fair in September 2022. A modified double-decker wagon from the Southeast Bavaria Railway was also presented, putting into a practice a number of ideas from the IdeasTrainRegio, which was developed in 2017. In the course of the first half of 2023, this vehicle will be in regular operation on the Munich — Mühldorf line.
- Train portal: In 2022, the DB Train Portal app (DB Zugportal) was expanded to include 31 further transport networks. In addition to a revised user experience, a number of new features are added on an ongoing basis.
- Route agent: The DB Route Agent app directly benefits customer satisfaction with digital services for improved passenger information. Route agent users receive an easy and intuitive app with real-time information about delays and alternative routes via push notifications. The relaunch in 2022 laid the technical foundations for further upgrades of the app.
