2018 Integrated Report – On track towards a better Railway

Customer and quality

Digitalization in station management

Glowing fiber-optic cables point the way

Finding your way around stations is becoming easier with glowing fiber-optic cables in the flooring; we have been testing this together with the start-up SIUT at Stuttgart-Bad Cannstatt station since February 2018. During a pilot run we tested the first dynamic guidance system using glowing fiber-optic cables. Thanks to the illuminated symbols in the station platform concrete, S-Bahn (metro) customers will also be able to see where the train stops, how long it is, and, for the pilot trains, how full it is and the positions of the doors, even before the train arrives at the station. We plan to improve passenger information and punctuality using this optimized train dispatch service.

Testing cleaning robots

New developments, such as in the area of robotics, help us to improve our service even more. DB mindbox asked providers to present specific station cleaning solutions during a challenge at Berlin’s central station. The most compelling model was the cleaning robot CR700 from Adlatus Robotics. From May 2018, CR700 has been supporting our cleaning teams at various stations in Germany for a period of two years.