Digitalization and innovation
Comfort check-in replaces ticket controls
Following a test phase, the comfort check-in service was launched in June 2018 across Germany in all ICE trains. This makes ticket checks obsolete as the customer checks in independently. The function is exclusively integrated into the DB Navigator app and can be used by all customers with a mobile or online ticket NO. 9. Once the passengers have taken their seats, they simply check in by clicking on the app.