Open stakeholder dialog

Passenger Advisory Board

The DB Passenger Advisory Board provides important impetus for improvements to products and services in workshops, surveys and discussions. Twice a year, the committee, which consists of 30 private customers, comes together with DB Board members and DB managers for ordinary meetings. In addition, it advises on and supports numerous projects relevant to customers. In 2021, the involvement of the DB Passenger Advisory Board was once again predominantly digital – the DB Passenger Advisory Board was involved in various DB Long-Distance, DB Regional, DB Sales and DB Station&Service projects, bringing customers’ direct perspective into the discussions.

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