Extraordinary events

Our activities are based on a technologically complex, networked production system. In general, we try to combat the risk of potential operational disruptions through regular maintenance and by taking on qualified employees, coupled with continual quality assurance and process improvements. The nature of rail transport as an open system means that certain factors (such as natural disasters, extreme weather events, accidents, sabotage, cyber attacks and theft), over which we have only limited influence, could have a negative impact on operations. Our efforts in such cases focus on minimizing the potential effects. However, this could also result in cost risks from countermeasures.

Additional measures to increase public security at passenger stations and elsewhere, for example by expanding video surveillance, may lead to additional expenses.